In short
- We use your details only to arrange your pickup and contact you about it.
- We never sell your personal data.
- You can ask us to see, correct or delete your data at any time.
1. What we collect
- When you book a pickup: your name, mobile number, address, pincode, pickup date and the items you want to sell or donate.
- When you send us a message: your name, email, phone number and what you write.
- When you call or WhatsApp us: your number and whatever you choose to tell us.
- When you visit our website: basic information such as the pages you view and the type of device you use.
We never ask for bank passwords, card numbers or Aadhaar numbers. Please don't send them to us.
2. How we use it
- To confirm, plan and complete your pickup, and to pay you.
- To reply to your questions and send you updates about your pickup.
- To keep order and payment records that the law requires.
- To improve our website and see which of our ads help people find us.
5. How long we keep it
Only as long as we need it to complete your pickup and answer your questions, plus any period the law requires for order and payment records. After that, we delete it.
6. Keeping it safe
Our website uses a secure connection, and we take reasonable steps to protect your details. Only staff who need your details to arrange your pickup can see them. If a data breach ever affects you, we will let you know.
7. Contact us
For any privacy question or complaint, contact our Grievance Officer:
Grievance Officer, Recyclescrap
Road No. 8, Mohammed Nagar, Bandlaguda, Chandrayangutta, Hyderabad, Telangana 500005, India
We aim to reply within 72 hours. If we change this policy, we'll update the date at the top of this page.